Pry off the knob on the very top. You can use a knife to get under it,
it is just held on with a little glue.
Unscrew the flathead screw inside the hole.
Lift the top off!
You can now get to most of the stuff that breaks. Look for stuck gears and
broken off wires.
If you need to get to the bottom of the stage, that is harder. You'll need to
get down there if the figures aren't turning, or if there is a problem with the
power switch/plug or volume control knob.
To get to the bottom of the stage:
Remove the five screws on the bottom of the unit. These are the screws
around the perimeter of the brown plastic inner circle.
Theoretically now the whole stage is free to lift and out of the
theater. The are wires going from the controller board down to the
power supply and the volume control have enough slack in them, but sometimes
the extra slack is bundled up and the bundle is hot-melt glued to the top of
the stage to keep it out of the way. If so, then you'll need to scrape off
the glue with a screwdriver or something. This is hard and time consuming
and you have to be careful not to strip or break the wires.
Lift the stage out!
Here is what the bottom of the stage looks like in case you are curious. That
wire powers the motor that turns the dancers.
A: My kids love these things, but they break. After my 3rd dead one, I decided
to give up on replacement and turn to repair. I looked all over the internet for
instructions on how to open the thing but found nothing. It took some time to
figure out how to do it, so I want to save the next person from wasting the time
I already spent.